Shipping policy

Delivery area

1. Orders can be delivered worldwide.
2. Agreements can only be concluded in Dutch or English.

Delivery and delivery time

1. We deliver orders as quickly as possible. PEW aims to ship orders placed before 4:00 pm on a working day on the same day. The maximum delivery period is 30 days after we receive the order. For prepaid orders, the maximum delivery period is 30 days after we receive payment.
2. PEW has fulfilled its delivery obligation once the ordered products have been offered to the buyer once, unless proven otherwise. For home delivery, the carrier's report stating that the delivery was refused serves as full proof that delivery was offered.
3. PEW may share more information about delivery times on the website or in writing in another way. All delivery times are indicative. No rights can be derived from them.
4. If you order a product that is temporarily out of stock, we will tell you when it is available again and ship it as soon as possible.
5. PEW aims to inform you of any delay by phone or email within one working day.
6. We deliver to the shipping address you entered when placing your order.
7. Once the products are delivered to the shipping address, the risk for these products passes to the buyer.
8. Different terms may apply to deliveries outside the Netherlands.
9. If PEW delivers an order in parts, PEW may treat each delivery as a separate transaction.
10. If you receive items you did not order, notify PEW within 48 hours.

Shipping costs

11. Netherlands: shipping costs are € 5.95. Shipping is free on orders from € 40 excl. VAT (€ 48.40 incl. VAT).
12. Belgium: shipping costs are € 9. Shipping is free on orders from € 100.
13. Different shipping rates apply to all other countries. You will see the rate for your country at checkout, before you pay.